Privacy Policy – Cocam'server Talk

Last Updated: October 2, 2026

Welcome to the Privacy Policy for Cocam'server Talk (the "Service" or "Platform"), a communication platform developed by Cocam123 / Cocam'server. Cocam'server Talk is a privacy-respecting alternative to Discord, Element and TeamSpeak, available on web, Windows, Linux and Android.

This policy explains how we collect, use, store and protect your data when you use Cocam'server Talk. By creating an account or using the Service, you agree to the terms of this Privacy Policy.

1. Data We Collect
We collect only the data necessary to operate the Service:
- Account Information:
  - Username, display name, email address (if provided), password (hashed), profile picture, banner and status.
  - Account creation date and last login information.
- Server & Content Data:
  - Servers you create or join, channel/room names, roles, permissions and server settings.
  - Messages, files, images and other content you send in text channels or direct messages.
  - Voice channel participation (presence only – we do not record audio by default).
- Technical & Usage Data:
  - IP address, device type, operating system, browser/client version and connection logs (for security and abuse prevention).
  - Rich Presence information (e.g. games you are playing via Steam) when you enable it.
- Optional Linked Data:
  - Patreon account information if you link your subscription to unlock premium features (Teamspeak connection, etc.).
  - TeamSpeak server connections when you use the linked feature.
- Logs: Temporary logs of technical events, connection attempts and error reports for debugging and security purposes.

2. How We Use Your Data
We use your data solely to:
- Provide and maintain the Service (messaging, voice chat, servers, screen sharing, private calls, notifications, etc.).
- Authenticate your account and secure the platform.
- Display your profile, status and rich presence to other users according to your settings.
- Process premium features linked to Patreon subscriptions.
- Detect and prevent abuse, spam, harassment and security threats.
- Improve the Service and fix bugs.
We do not sell your data, use it for advertising, or share it with third parties for marketing purposes.

3. Data Sharing and Third Parties
We share data only in the following limited cases:
- Infrastructure providers: Our hosting and server providers (strictly necessary for running the Service).
- Patreon: Only when you voluntarily link your Patreon account to unlock features. See Patreon’s Privacy Policy.
- TeamSpeak: Only when you actively use the TeamSpeak connection feature.
- Legal obligations: If required by law or to protect the safety of users and the Service.
We never sell or rent personal data.

4. Data Storage and Security
- Storage: Data is stored on servers controlled by Cocam'server. Messages and media are retained according to the retention settings of each server/channel (server owners can configure this).
- Retention:
  - Account data is kept until you delete your account.
  - Messages and files remain as long as the server/channel exists or until deleted by users/moderators.
  - Technical logs are kept for a limited period (usually a few weeks) for security and debugging.
- Security: We use industry-standard measures (encryption in transit, hashed passwords, access controls, regular updates). However, no system is 100 % secure.
Voice and screen-sharing streams are not permanently stored by us unless explicitly recorded by a user (if such a feature is enabled in the future).

5. User Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated personal data.
- Export your data (where technically possible).
- Object to certain processing or withdraw consent.
To exercise these rights, contact us at [email protected] or via our Discord server. We will respond within 30 days.
If you are in the European Union or California, you have additional rights under GDPR / CCPA. Please contact us for more details.
Note: Content you posted in public servers or channels may remain visible even after account deletion if other users still have access to it.

6. Cookies and Tracking
The web version of Cocam'server Talk may use essential cookies necessary for authentication and session management. We do not use tracking or advertising cookies. Desktop and mobile clients do not use cookies.

7. Children’s Privacy
Cocam'server Talk is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect data from children under this age.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The new version will be published on this page with an updated “Last Updated” date. Significant changes will be announced on the platform or via our official channels. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Information
For any questions regarding this Privacy Policy or your data rights, contact us at:
- Email: [email protected]
- Discord: discord.gg/K9Tw4XMYFw
- Official website: cocamserverguild.com
- Talk web client: talk.cocamserverguild.com

10. Our Commitment
Cocam'server Talk is built with privacy and user control as core principles. We aim to provide a communication platform that respects your data and gives you real control over it.

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